Assistant Store Manager

Company Name:
Koch Davis
Provides disciplined leadership including setting clear expectations and holding the team and self accountable for results. Adhere to the assistant store manager scheduling requirements. Follows the weekly playbook processes to develop and prioritize action plans with timely follow up. Inspects departments and consults with associates daily to identify opportunities and develop and prioritize action plans with timely follow up. Executes customer focused strategies, policies and programs as measured by customer satisfaction survey data and verbatim comments. Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards. Attracts, hires and on-boards store staff as measured by appropriate performance scorecard, retention and new hire survey results. Executes the clients (brand/business) plan consistently across departments and provide ongoing fact based feedback to store manager and appropriate business including competitive intelligence. Focuses and invests time on customer facing activities including selling and operational support processes. Recognizes and proactively addresses outliers in customer satisfaction, sales, profit margin, operation process, and compliance against plan or established standards including unit integrity and seasonal merchandising. Embeds the company return policy and pledge of fairness. Creates and maintains a culture of winning that resonates with associates.
Minimum of two (2) years of experience in retail or equivalent industry experience required. Prior management training required. Knowledge of store merchandising, operations, and retail management practices and procedures. Strong leadership and organizational skills. Availability to work during critical retail time frames including Fridays, Saturdays, Sundays holidays, or other event-related times. Experience selecting, assessing, coaching and developing associates, preferably in a retail environment. Experience leading groups across multiple departments preferred.
Bachelor degree
This is a multinational holding and large retailer company contains; chain of American department stores.

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